Friday, April 11, 2008

I used *THAT* voice today

You know that one - the one used to calm down irrational and emotional people. I obviously can't go into the details but after the conference call three people on the call all commented on my handling of it today. Not including the several people around me who hadn't heard that voice before.

It's a voice I don't usually bring up - but it's a very effective tool I know how to use and am not afraid to use it.

1 comment:

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